Service & Support
Up and running,
always.
Existing installation? Raise a ticket and our service desk will respond the same business day. Most issues are diagnosed remotely; on-site visits are arranged within 24-72 hours.
- Acknowledged within 4 business hours
- Remote or on-site within 24-72 hours
- AMC and warranty coverage available
- PAN-India service network
Service line
+91 9844120216 Partner with us
Channel Partner or Distributor.
We are expanding our authorised network across India and key export markets - GCC, Southeast Asia, Africa. On-site training, attractive incentives and dedicated partner support included.
- Authorised dealer / SI tie-ups
- Regional distributor opportunities
- OEM / private-label options
- On-site training programmes
- Attractive incentives & margins
- Dedicated partner support
Service ticket
Open a service request
Tell us which product, which site and the issue you are seeing.
Routed to our Bengaluru service deskOpen in new tab
Not an existing customer? Use the Contact form instead
Other enquiries
Upgrades, integrations & new projects.
Not every enquiry is a repair. Tell us what you are planning and our team will scope it with you — from a single upgrade to a multi-site rollout.
- Upgrade an old or legacy system to the latest hardware.
- Add an API or third-party software integration.
- Source a product you don't see in our catalogue.
- Plan a custom or bulk requirement for a new site.
Our technician can visit your site, run a survey and give you a detailed requirements report.
Knowledge base
AMC, warranty, SLA and coverage answers.
See the Service & Support group of our FAQ for response times, AMC, warranty and PAN-India coverage.